All Systems Operational

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An overview of system status for all Invantive services, including online and on-premise products.

Uptime over the past 90 days. View historical uptime.
Functional Operational
90 days ago
94.61 % uptime
Today
Invantive Cloud ? Operational
90 days ago
98.8 % uptime
Today
Valuta Tools ? Operational
90 days ago
82.98 % uptime
Today
Invantive Bridge Online ? Operational
90 days ago
98.76 % uptime
Today
Invantive App Online ? Operational
90 days ago
98.8 % uptime
Today
Get My Report for Exact Online ? Operational
90 days ago
93.53 % uptime
Today
Access OData ? Operational
90 days ago
94.04 % uptime
Today
Service Portal ? Operational
Platforms Operational
Exact Online Operational
Salesforce Operational
Visma.net Operational
Unit4 Multivers Operational
Azure SQL Server Operational
Azure Dataflows Operational
Power BI web Operational
Twinfield Operational
AFAS Profit Operational
Chargebee Operational
ActiveCampaign Operational
Company.info Operational
Discourse hosted Operational
DocumentCloud Operational
Freshdesk Operational
JIRA Operational
Kadaster Operational
Knack Operational
Mendix Operational
NMBRS Operational
Robaws Operational
Roller Operational
Simplicate Operational
Teamleader Operational
Yuki Operational
European Central Bank Operational
Open Exchange Rates Operational
Loket.nl Operational
Technology Operational
90 days ago
100.0 % uptime
Today
Licenses ? Operational
90 days ago
100.0 % uptime
Today
Invantive Customer Service Gateway ? Operational
90 days ago
100.0 % uptime
Today
Invantive Customer Service Processor ? Operational
90 days ago
100.0 % uptime
Today
Invantive Customer Service Receiver ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
Servers (EU, IRL) Operational
Databases (EU, IRL) Operational
File Storage (EU, IRL) Operational
File Storage (EU, DEU) Operational
CDN Operational
Mail delivery (EU, IRL) Operational
DNS (EU, IRL) Operational
Service Portal Signup Operational
Service Portal Log On Operational
Service Portal Email Handling Operational
Stichting Common Sense in Actie Operational
90 days ago
100.0 % uptime
Today
Open Archivaris ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 9, 2021

No incidents reported today.

Mar 8, 2021

No incidents reported.

Mar 7, 2021

No incidents reported.

Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021
UK users not able to log on to Cloud and on-premise products, reporting itgenemd007 error code
Resolved - The issue seems to be resolved, although we have no confirmation from Exact Online yet. If you experience any issues logging on to Exact Online UK through Invantive Control or the Query Tool, please make sure you cleared your cache folder under %USERPROFILE%\Invantive\Cache.
Mar 1, 10:18 CET
Update - The problem reported still exists. With Exact API support unavailable, we are uncertain if and when Exact will fix this issue. Please contact your account manager or Exact Support directly and refer to support case #02938438, or file a complaint.
Feb 26, 10:51 CET
Update - For more details on the new XI and XU legislations introducing the problem, please refer to page 2 of https://ec.europa.eu/taxation_customs/sites/taxation/files/use_of_gb_and_xi_codes_guidance.pdf. This is probably the reason solely the UK environment is impacted.
Feb 25, 11:59 CET
Update - Connections to #ExactOnline UK are still down due to duplicate rows in the list of companies, each with a different legislation. We are awaiting delivery of a fix by Exact. When applied on Exact Online UK environment, we will update this incident.
Feb 25, 11:56 CET
Update - All UK environments of Exact Online remain unavailable for access through all Invantive products and versions. A fix by Exact Online planned before the weekend would resolve it without any upgrade of Invantive.
Feb 24, 14:36 CET
Update - The issue with specifical #ExactOnline UK returning duplicate rows in System/Divisions upon logon is expected to be solved by a new Exact release scheduled for release within 3 working days (before next weekend). After that, jobs should run again without changing configurations or Invantive software versions.
Feb 23, 18:12 CET
Identified - The problem has been identified, and we are awaiting a solution from Exact Online. The problem seems to affect all UK users. There is no timeframe for a solution.
Feb 23, 14:03 CET
Update - We are continuing to investigate this issue.
Feb 22, 16:23 CET
Investigating - We are currently investigating an issue that some UK users experience when logging in. The error code returned is itgenemd007. Underlying problem is seemingly Exact is returning duplicate divisions when retrieving all divisions. We are working on a resolution with Exact.
Feb 22, 16:23 CET
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Feb 25, 2021
Feb 24, 2021
Upgrade capacity of Invantive Cloud
Update - Capacity has been increased. Environments are available again.
Feb 24, 13:44 CET
Completed - The scheduled maintenance has been completed.
Feb 24, 13:32 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 13:17 CET
Scheduled - Due to increased use, the infrastructure will be enlarged. Expected downtime is at most 15 minutes.
Feb 24, 13:16 CET
Feb 23, 2021
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