Update - De verwerking van #Rabobank betalingen via Exact Online is nog niet bij. Er wordt gewerkt aan een oplossing waarbij storingen in Exact minder snel leiden tot issues. Als uw Invantive abonnement geblokkeerd wordt door vervallen facturen, stuur dan een e-mail naar finance@invantive.com met verzoek voor een betaalvakantie. U kunt ook kiezen voor een voorschotnota voor het gehele jaar; bij geen gebruik wordt die automatisch gecrediteerd. We proberen handmatig de vertraging te compenseren, maar dit zal niet altijd lukken omdat we op de automatisering van het betalingsverkeer vertrouwen.
May 17, 13:14 CEST
Update - De problemen met ontvangst van betaalinformatie via Exact Online houden nog aan. We hopen vandaag een workaround hiervoor te vinden.
May 17, 09:44 CEST
Monitoring - De vertraging in de verwerking van Rabobankboekingen lijkt verdwenen te zijn. Het kan tot dinsdagmorgen na leiden tot vertraging in de rest van de facturatieketen.
May 16, 16:26 CEST
Update - We are continuing to work on a fix for this issue.
May 13, 13:10 CEST
Identified - Het verwerken van betalingen via de #Rabobank en #ExactOnline kent momenteel een grotere vertraging dan anders. Normaliter wordt een betaling op een open factuur binnen 1 dag verwerkt. Momenteel duurt dit meerdere dagen. Ook het automatisch afletteren lijkt minder vaak goed te gaan. Als uw Invantive abonnement geblokkeerd wordt door vervallen facturen, stuur dan een e-mail naar finance@invantive.com met verzoek voor een betaalvakantie. U kunt ook kiezen voor een voorschotnota voor het gehele jaar; bij geen gebruik wordt die automatisch gecrediteerd. We proberen handmatig de vertraging te compenseren, maar dit zal niet altijd lukken omdat we op de automatisering van het betalingsverkeer vertrouwen.
May 13, 13:06 CEST

About This Site

An overview of system status for all Invantive services, including online and on-premise products.

Functional Degraded Performance
90 days ago
99.68 % uptime
Today
Invantive Cloud ? Operational
90 days ago
99.48 % uptime
Today
Valuta Tools ? Operational
90 days ago
98.49 % uptime
Today
Invantive Bridge Online ? Operational
90 days ago
99.46 % uptime
Today
Invantive App Online ? Operational
90 days ago
99.39 % uptime
Today
Get My Report for Exact Online ? Operational
90 days ago
98.49 % uptime
Today
Access OData ? Operational
90 days ago
99.51 % uptime
Today
Service Portal ? Operational
Invantive Composition for Word ? Operational
90 days ago
100.0 % uptime
Today
Invantive Data Hub ? Operational
90 days ago
99.95 % uptime
Today
Invantive Query Tool ? Degraded Performance
90 days ago
99.95 % uptime
Today
Invantive Authenticator ? Operational
90 days ago
100.0 % uptime
Today
Invantive Data Loader ? Operational
90 days ago
100.0 % uptime
Today
Invantive Runtime ? Operational
90 days ago
100.0 % uptime
Today
Invantive Bridge (on-premise) ? Operational
90 days ago
100.0 % uptime
Today
Invantive Business ? Operational
90 days ago
100.0 % uptime
Today
Invantive Estate ? Operational
90 days ago
100.0 % uptime
Today
Invantive Support Assistant ? Operational
90 days ago
100.0 % uptime
Today
Invantive App Online ? Operational
90 days ago
100.0 % uptime
Today
Invantive Control for Excel ? Degraded Performance
90 days ago
99.56 % uptime
Today
Platforms Operational
Exact Online Operational
Salesforce Operational
Visma.net Operational
Unit4 Multivers Operational
Azure SQL Server Operational
Azure Dataflows Operational
Power BI web Operational
Twinfield Operational
AFAS Profit Operational
Chargebee Operational
ActiveCampaign Operational
Company.info Operational
Discourse hosted Operational
DocumentCloud Operational
Freshdesk Operational
JIRA Operational
Kadaster Operational
Knack Operational
Mendix Operational
NMBRS Operational
Robaws Operational
Roller Operational
Simplicate Operational
Teamleader Operational
Yuki Operational
European Central Bank Operational
Open Exchange Rates Operational
Loket.nl Operational
Technology Operational
90 days ago
100.0 % uptime
Today
Licenses ? Operational
90 days ago
100.0 % uptime
Today
Invantive Customer Service Gateway ? Operational
90 days ago
100.0 % uptime
Today
Invantive Customer Service Processor ? Operational
90 days ago
100.0 % uptime
Today
Invantive Customer Service Receiver ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
Servers (EU, IRL) Operational
Databases (EU, IRL) Operational
File Storage (EU, IRL) Operational
File Storage (EU, DEU) Operational
CDN Operational
Mail delivery (EU, IRL) Operational
DNS (EU, IRL) Operational
Service Portal Signup Operational
Service Portal Log On Operational
Service Portal Email Handling Operational
Stichting Common Sense in Actie Operational
90 days ago
100.0 % uptime
Today
Open Archivaris ? Operational
90 days ago
100.0 % uptime
Today
Invantive Corporate Partial Outage
90 days ago
71.66 % uptime
Today
PBX ? Operational
Email ? Operational
Billing ? Partial Outage
90 days ago
71.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Invantive Cloud Output Uncached (compressed) ?
Fetching
Invantive Cloud Output Cached (compressed) ?
Fetching
Invantive Cloud Input Overall ?
Fetching
Invantive Cloud Input Exact Online ?
Fetching
Exact Online REST API 95p ?
Fetching
Exact Online Sync Full API 95p ?
Fetching
Exact Online Sync Partial API 95p ?
Fetching
Exact Online API reliability E2E ?
Fetching
Past Incidents
May 24, 2022

No incidents reported today.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

Unresolved incident: Vertraging afhandeling bankbetalingen.

May 16, 2022
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 18:46 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:45 CEST
Scheduled - Invantive Cloud components will be upgraded to easier detect incorrect Akamai blocks on Exact Online.
May 13, 17:44 CEST
Resolved - The registration process of Twinfield keeps running smooth; no more error messages on the Twinfield log on page are being displayed. Closing incident.
May 13, 08:50 CEST
Monitoring - The creation of new sessions on Twinfield for part of the user community has been re-established across all products and versions.
May 12, 16:45 CEST
Investigating - Op dit moment ervaart een deel van de Twinfield gebruikers een probleem bij het aanmelden vanuit bijvoorbeeld Invantive Cloud. Dit is een bekend probleem waar Twinfield al mee bezig is.

Voorkomende meldingen zijn:

- Gebruikersaccount is verwijderd.
- De client applicatie is onbekend of niet geautoriseerd.
- Lege rode foutmeldingsbalk.

Het probleem treedt maar bij een deel van de gebruikers op.

May 9, 12:33 CEST
Resolved - After #ExactOnline changed the measurement method, the problem itgenclr083 with the XML tables has not re-occurred. In the latest production release separate error codes instead of itgenclr083 are being used to ease detection and more quickly inform the user community of an XML API-based problem.
May 13, 08:50 CEST
Monitoring - A fix has been implemented by Exact Online and it's transport partner. It seems that by accident all XML API access was considered web scraping. When correct, all services have been restored.
May 12, 16:43 CEST
Update - The error 503 seems to occur across many devices and is an Akamai automatically triggered block, possibly in Exact Online's Akamai Load Balancer for XML.
May 11, 12:38 CEST
Identified - Problem seems to be caused by an Akamai block due to alleged scraping. From another Exact partner (thanks Alex) we received message that they had exactly the same 503 issue with XML and Akamai starting this week. Contact has been established for whitelisting.
May 11, 10:04 CEST
Update - We are continuing to investigate this issue.
May 11, 09:13 CEST
Update - The #ExactOnline error is HTTP 503 Service Unavailable on downloads such as https://start.exactonline.nl/Docs/XMLDownload.aspx?Topic=balances&Params_prevyears=2&...
May 11, 07:56 CEST
Investigating - Since yesterday evening 20:00 UTC the use of XML tables (XML Exact Online API) frequently raises a download error. Please retry your operation and follow https://forums.invantive.com/t/itgenclr083-foutmeldingen-bij-gebruik-exact-online-xml-tabellen-sinds-10-mei-20-00-utc/2412
May 11, 07:53 CEST
May 12, 2022
May 11, 2022
May 10, 2022
Resolved - A workaround has been implemented.
May 10, 18:59 CEST
Update - The root cause is not yet clear. A temporary workaround re-enables sessions on Invantive Cloud. Download of forms can be slower. Analysis will continue.
May 10, 00:50 CEST
Update - The error seems related to an external infrastructure component used by Invantive Cloud. We continue to analyse the issue.
May 9, 12:23 CEST
Investigating - There is an issue with the current release of Invantive Cloud, which keeps trying to log you on. We are investigating the cause of this problem. Invantive Bridge Online does not seem to be affected.
May 9, 10:16 CEST