First time use of desktop products results in error "A25E2C: An internal error occurred of type '718527'"

Incident Report for Invantive

Resolved

This incident has been resolved.

Posted Feb 07, 2024 - 12:12 CET

Update

A temporary fix had been implemented. This night a new version will be released that fixes this problem.

Posted Feb 06, 2024 - 12:07 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2024 - 12:06 CET

This incident affected: Functional (Invantive Data Hub, Invantive Query Tool, Invantive Data Loader, Invantive Runtime).